Bat Jelly Terms and Conditions

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and bat jelly ("bat jelly", "we", "us", "the platform") governing your access to and use of the bat jelly website at bat-jelly.vip and all associated services, games, and features.

By registering an account on bat jelly, making a deposit, or participating in any game offered on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use bat jelly.

These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference. Where there is any conflict between these documents, these Terms take precedence unless otherwise stated.

02 Eligibility

To use bat jelly, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age. Bat jelly does not permit access to minors under any circumstances.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a bat jelly employee or contractor.
• You must not have been previously excluded or banned from bat jelly or any affiliated platform.
• You must be acting on your own behalf and not as an agent for any third party.

Bat jelly reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. This is not a punitive measure — it is a standard compliance requirement that protects both players and the platform.

03 Account Registration

Each player may hold only one bat jelly account. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a violation of these Terms and will result in all associated accounts being closed.

When registering, you must provide accurate, complete, and current information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is grounds for immediate account termination.

You are responsible for maintaining the confidentiality of your bat jelly username and password. You must not share your login credentials with any other person. Bat jelly will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

If you believe your account has been accessed without your authorisation, contact bat jelly support immediately via live chat. We will investigate and take appropriate action, which may include temporarily locking the account while the investigation is ongoing.

04 Deposits and Payments

Bat jelly accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment method that belongs to you. Bat jelly does not accept deposits from third-party accounts, and any deposit identified as coming from a third party will be returned and the account reviewed.

Deposits are credited to your bat jelly wallet in real time under normal operating conditions. If a deposit does not appear within 15 minutes, contact support with your transaction reference number and we will investigate promptly.

Bat jelly does not charge fees on deposits. However, your mobile banking provider may apply their own transaction fees — these are outside bat jelly's control and are your responsibility to check before depositing.

• Minimum deposit: as displayed on the deposit page at the time of transaction.
• Maximum deposit: subject to account verification level and any limits you have set yourself.
• Currency: all transactions on bat jelly are processed in Bangladeshi Taka (BDT).

05 Withdrawals

Withdrawals on bat jelly are processed to the same payment method used for your most recent deposit. This policy exists to prevent money laundering and to ensure funds return to their verified source. If your original payment method is no longer available, contact support before requesting a withdrawal.

Under normal conditions, bat jelly processes withdrawal requests within 60 seconds of submission. During periods of high volume or where additional verification is required, processing may take longer — but bat jelly commits to resolving all withdrawal requests within 24 hours. If your withdrawal has not been processed within that window, contact support immediately.

• Minimum withdrawal: as displayed on the withdrawal page at the time of request.
• Maximum withdrawal per transaction: subject to your account verification level.
• Bat jelly does not charge withdrawal fees. Mobile banking provider fees may apply.
• Withdrawals will only be processed to accounts that have completed identity verification.

Bat jelly reserves the right to delay or withhold a withdrawal where there is reasonable suspicion of fraud, bonus abuse, or a breach of these Terms. In such cases, we will notify you within 24 hours and explain the reason for the delay. Funds will not be withheld indefinitely without cause.

06 Bonuses and Promotions

Bat jelly offers bonuses and promotional offers to eligible players from time to time. Each bonus comes with its own specific terms, including wagering requirements, eligible games, minimum odds, and expiry dates. These specific terms are displayed at the point of claiming the bonus and take precedence over any general statements about bonuses in this document.

General rules that apply to all bat jelly bonuses unless otherwise stated:

• Bonuses are available to one account per person, per household, per device, and per IP address.
• Bonuses cannot be transferred between accounts or converted to cash before wagering requirements are met.
• Bat jelly reserves the right to withdraw a bonus offer at any time before it has been claimed.
• If a bonus is claimed in error or as a result of a technical fault, bat jelly may reverse the bonus and any winnings derived from it.
• Players who bat jelly determines are abusing the bonus system — including through the use of multiple accounts, coordinated betting, or exploiting promotional mechanics — will have their bonuses voided and their accounts reviewed.

07 Game Rules and Fair Play

Each game available on bat jelly operates according to its own specific rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Bat jelly will not refund bets placed in error due to a player's misunderstanding of game rules.

All games on bat jelly use certified random number generation (RNG) technology. The outcome of every round is determined independently and cannot be influenced by bat jelly, the player, or any third party. Game results are logged and auditable.

In the event of a technical fault during a game round — including disconnection, server error, or display malfunction — bat jelly will resolve the round based on the server-side game state at the time of the fault. If the server state cannot be determined, the bet will be voided and the stake returned to your wallet. Bat jelly's decision in these matters is final.

• Bets placed and confirmed cannot be cancelled or reversed by the player.
• Bat jelly reserves the right to void any bet placed after an event's outcome is known.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.

08 Prohibited Conduct

The following actions are strictly prohibited on bat jelly. Engaging in any of these behaviours will result in account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any tool that interacts with bat jelly without human input.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any such advantage must be reported to support immediately.
• Colluding with other players to manipulate game outcomes or share information that provides an unfair edge.
• Using bat jelly for money laundering, fraud, or any other illegal financial activity.
• Creating multiple accounts to claim bonuses more than once or to circumvent account restrictions.
• Attempting to access bat jelly's systems, databases, or infrastructure without authorisation.
• Harassing, threatening, or abusing bat jelly staff or other players through any communication channel.
• Providing false identity information or impersonating another person.

09 Account Suspension and Closure

Bat jelly reserves the right to suspend, restrict, or permanently close any account at its discretion, with or without prior notice, where there is reasonable cause. Reasonable cause includes but is not limited to: breach of these Terms, suspected fraud, failure to complete identity verification, or a request from a regulatory authority.

Where an account is suspended pending investigation, bat jelly will notify the account holder within 24 hours and provide a general reason for the suspension. The investigation will be completed within a reasonable timeframe, and the outcome communicated to the player.

If an account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. Where the closure is not due to a breach — for example, where a player requests closure or where bat jelly withdraws from a market — any verified balance will be returned to the player's registered payment method.

Players may request account closure at any time by contacting bat jelly support. Closure requests will be processed within 24 hours. If you are requesting closure for responsible gaming reasons, please inform support so that appropriate safeguards can be applied.

10 Responsible Gaming

Bat jelly is committed to providing a safe gaming environment. We believe that gambling should be an enjoyable form of entertainment, and we take seriously our responsibility to help players who may be experiencing difficulties.

The following responsible gaming tools are available to all bat jelly players from their account settings:

• Deposit limits (daily, weekly, monthly) — restrict how much you can add to your wallet in a given period.
• Session time reminders — receive an alert after a set period of continuous play.
• Self-exclusion — temporarily or permanently block yourself from accessing bat jelly.
• Reality checks — periodic on-screen reminders of how long you have been playing and how much you have wagered.

Bat jelly will never attempt to persuade a player to reverse a self-exclusion decision or to increase their deposit limits beyond what they have set. If you contact support to request a reduction in your limits, the change will be applied immediately. Requests to increase limits are subject to a cooling-off period.

11 Privacy and Data

Bat jelly collects and processes personal data in accordance with our Privacy Policy. By using bat jelly, you consent to the collection and use of your data as described in that policy. The Privacy Policy is available at /privacy-policy.

Bat jelly will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, fraud prevention, or legal compliance. All data is stored securely and access is restricted to authorised personnel only.

You have the right to request a copy of the personal data bat jelly holds about you, to request corrections to inaccurate data, and to request deletion of your data subject to legal retention requirements. To exercise any of these rights, contact support via live chat or the email address listed in the Privacy Policy.

12 Intellectual Property

All content on bat jelly — including but not limited to the platform design, game interfaces, graphics, logos, text, and software — is the intellectual property of bat jelly or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works from any bat jelly content without prior written permission.

The bat jelly name and logo are trademarks of the platform. Unauthorised use of these marks — including in domain names, social media handles, or promotional materials — is prohibited and may result in legal action.

Your use of bat jelly grants you a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not include any right to sublicense, sell, or commercially exploit any part of the platform.

13 Limitation of Liability

Bat jelly provides its platform on an "as is" and "as available" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we do not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, bat jelly's liability to any player in connection with their use of the platform is limited to the amount of funds held in that player's bat jelly wallet at the time the claim arises. Bat jelly is not liable for:

• Loss of profits, revenue, or anticipated winnings.
• Indirect, consequential, or incidental losses of any kind.
• Losses arising from a player's failure to comply with these Terms.
• Losses caused by events outside bat jelly's reasonable control, including network outages, payment provider failures, or regulatory changes.

Nothing in these Terms limits bat jelly's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

14 Changes to These Terms

Bat jelly reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. For significant changes, bat jelly will notify registered players via the email address or contact method on their account.

Continued use of bat jelly after the publication of updated Terms constitutes your acceptance of the revised Terms. If you do not agree with the changes, you must stop using bat jelly and may request account closure by contacting support.

Bat jelly recommends that players review these Terms periodically to stay informed of any updates. The current version of the Terms is always the version published on this page.

15 Contact Us

If you have any questions about these Terms, or if you need clarification on any point before registering or playing, bat jelly's support team is available 24 hours a day, 7 days a week via live chat on the platform.

For formal written enquiries, you may also contact bat jelly by email. The contact email address is listed on our FAQ page. We aim to respond to all written enquiries within 2 business days.

For responsible gaming support, account closure requests, or data privacy enquiries, please identify the nature of your request when contacting support so it can be directed to the appropriate team without delay.