Your privacy is not an afterthought at bat jelly — it is built into how the platform works. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. Please read it before registering.
These cards summarise bat jelly's core privacy commitments. They are not a substitute for reading the full policy below.
Bat jelly collects personal data only where it is necessary to operate the platform, process payments, verify identity, or comply with legal obligations. We do not collect data for the sake of it.
Bat jelly does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the bat jelly ecosystem and its verified service partners.
All personal data held by bat jelly is stored on encrypted servers with access restricted to authorised personnel only. We apply industry-standard security measures across all data storage and transmission.
You have the right to access, correct, and request deletion of your personal data at any time. Bat jelly will respond to all data requests within a reasonable timeframe and without unnecessary barriers.
Bat jelly retains personal data only for as long as it is required for the purpose it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.
If bat jelly sends you promotional communications, you can opt out at any time. Opting out of marketing does not affect your ability to use the platform or receive essential account notifications.
This Privacy Policy is issued by bat jelly ("bat jelly", "we", "us", "our"), the operator of the online gaming platform available at bat-jelly.vip. Bat jelly is the data controller responsible for the personal information collected through this platform.
This policy applies to all personal data collected from players, registered users, and visitors to the bat jelly website. It covers data collected through account registration, gameplay, payment processing, customer support interactions, and general use of the platform.
By registering an account on bat jelly or using the platform in any way, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use bat jelly.
This Privacy Policy should be read alongside bat jelly's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
Bat jelly collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and from third parties where necessary for verification or payment processing.
The categories of personal data bat jelly may collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, support interactions |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically on site visit |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails, feedback | Customer support interactions |
| Verification Data | Photo ID, selfie, proof of address | KYC process when required |
Bat jelly does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.
Financial data such as your bKash or Nagad account number is used solely for processing your deposits and withdrawals. Bat jelly does not store full payment credentials beyond what is necessary for transaction processing.
Bat jelly uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The main purposes for which bat jelly processes your personal data are:
Bat jelly will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without providing you with the opportunity to request human review of that decision.
Bat jelly uses usage data and bet history to identify players who may be showing signs of problem gambling. This is done to fulfil our responsible gaming obligations — not to profile you for commercial purposes.
Bat jelly processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
Where bat jelly relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your fundamental rights and freedoms. You may contact support to request more information about this assessment.
Bat jelly does not sell your personal data to any third party. We share personal data only where it is necessary to operate the platform, comply with legal obligations, or protect the rights of bat jelly and its players. The categories of third parties with whom bat jelly may share your data are:
All third parties with whom bat jelly shares personal data are required to handle that data in accordance with applicable privacy laws and bat jelly's data protection standards. Bat jelly does not permit third-party service providers to use your data for their own purposes beyond the specific service they provide to bat jelly.
Bat jelly will never share your personal data with advertisers, data brokers, or any party for commercial marketing purposes without your explicit consent.
Bat jelly uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file placed on your device when you visit bat jelly.
The types of cookies bat jelly uses are:
Bat jelly does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bat jelly platform.
Bat jelly does not use cookies to track your activity across other websites or to build advertising profiles. Our cookie use is limited to what is necessary to run the platform safely and effectively.
Bat jelly takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If bat jelly becomes aware of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law, without undue delay.
You also play a role in keeping your data secure. Use a strong, unique password for your bat jelly account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.
Bat jelly recommends enabling two-factor authentication on your account for an additional layer of security. This can be done from your account settings at any time.
Bat jelly retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The retention periods bat jelly applies are:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and regulatory compliance |
| Transaction records | 5 years from transaction date | Financial record-keeping obligations |
| KYC documents | 5 years after account closure | Legal and regulatory requirements |
| Customer support records | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage data | 13 months from collection | Platform analytics and security monitoring |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
When personal data is no longer required, bat jelly will securely delete or anonymise it so that it can no longer be linked to you. Anonymised data may be retained for longer periods for statistical and analytical purposes.
As a bat jelly player, you have a number of rights in relation to your personal data. Bat jelly is committed to making it straightforward for you to exercise these rights. Here is what you are entitled to:
Request a copy of all personal data bat jelly holds about you. We will provide this within 30 days of your request.
Request correction of any inaccurate or incomplete personal data bat jelly holds about you.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that bat jelly restricts processing of your data in certain circumstances, such as while a dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to bat jelly processing your data based on legitimate interests, including for direct marketing purposes.
To exercise any of these rights, contact bat jelly support via live chat or the email address listed on our FAQ page. We will respond within 30 days. In some cases, we may need to verify your identity before processing your request.
Exercising your data rights will not affect your ability to use bat jelly, unless the right you exercise — such as erasure — makes it impossible for us to continue providing the service to you.
Bat jelly is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use bat jelly or provide any personal information to us.
If bat jelly becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on bat jelly, please contact support immediately so we can investigate and take action.
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. Bat jelly supports responsible access and takes underage gambling extremely seriously.
Bat jelly may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that materially affect how we use your personal data, bat jelly will notify registered players via the contact method on their account before the changes take effect. Continued use of bat jelly after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.
We recommend reviewing this page periodically to stay informed about how bat jelly protects your privacy. The version of the policy currently published on this page is always the version in effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how bat jelly handles your personal data, please contact our support team. The fastest way to reach us is through the live chat feature available on every page of the platform — our team is available 24 hours a day, 7 days a week.
For formal written privacy enquiries, you can also reach bat jelly by email. The contact email address is listed on our FAQ page. Please mark your message as a privacy enquiry so it is directed to the right team. We aim to respond to all privacy-related requests within 30 days.
If you are not satisfied with bat jelly's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. Bat jelly will cooperate fully with any such investigation.
Bat jelly takes all privacy complaints seriously. Every complaint is logged, investigated, and responded to. We use feedback from privacy complaints to continuously improve our data protection practices.
Now you know exactly how bat jelly handles your data — transparently, securely, and only for the right reasons. Register today and experience a platform built on trust.
18+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.